Signals From the Floor
What we’re learning as we help teams cut through the noise in maintenance and support.
Traveling recently, I kept hearing the same theme from factory teams.
Everyone is excited about the promise of AI — but also skeptical, confused and frustrated.
The questions weren't about features. They’re about trade-offs:
  • Who maintains the AI?
  • Who owns the data?
  • How do you ensure safety?
  • What problem is it really solving?
I pulled together my reflections here.